Use the page that matches the question#
| Area | Use it for |
|---|---|
| Work | one person's assignments, shift, planning window, time off, and profile updates |
| Employees | roster, staffing, and employee management |
| Employees > Schedule | the schedule-specific view |
| Operations | overdue assignments and upcoming coverage across the team |
What Work actually does#
The current Work view can include:
- the person's active assignments
- today's shift panel
- a planning window
- time-off history and requests
- profile details
- communications and secondary panels
If a signed-in person does not have an employee profile yet, Work can prompt them to create one for themselves.
Add a teammate cleanly#
- Invite them from Workspace access & API.
- Pre-create the employee profile during the invite if you already know their work details.
- Confirm they can sign in.
- Confirm they can see the right view in Work or Employees.
Common blockers#
- They can sign in but see setup instead of work: they still need an employee profile.
- They can see work but cannot act on it: check
work.writeaccess or whether the workspace is in view-only mode. - The shift exists but it is missing from Work: check the employee record and schedule assignment.
- The roster looks staffed but the day is still tight: open Operations and look at overdue assignments and upcoming coverage.