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Workspace guides

Control who can enter, edit, and integrate

Manage members, custom roles, and API keys from Workspace access & API.

2 min read

The access area has three jobs#

PanelUse it for
Membersinvites, member roles, removals, and ownership transfer
Custom rolesallow and deny permissions beyond the base workspace role
API keysdedicated access for integrations, automations, and custom intake

Member invites are more structured now#

An invite can include:

  • email
  • workspace role
  • expiration window
  • optional employee pre-creation
  • employee profile details

If the person needs to appear in scheduling or work screens right away, pre-create the employee profile during the invite.

Custom roles are meant for exact access#

The current role editor supports:

  • role name and description
  • Allow permissions
  • Deny permissions
  • per-user role assignments
  • effective-permission preview

Use that preview before you assume a missing button is a bug.

API keys inherit a role first#

Each key now has:

  • name
  • description
  • workspace role baseline
  • extra allow permissions
  • denied permissions
  • optional expiration
  • rotate and revoke controls

The issued token is shown once. Copy it when you create or rotate the key.

Common blockers#

  • A person can see a page but cannot act: check view-only mode, base role, then custom-role or direct permission overrides.
  • An integration can read but not write: the API key role or permission overrides are too narrow.
  • Ownership transfer is missing: only eligible active members can receive ownership.

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Model how the business runs

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Publish the request form on your website

On this page

  • The access area has three jobs
  • Member invites are more structured now
  • Custom roles are meant for exact access
  • API keys inherit a role first
  • Common blockers
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